Wednesday, September 29, 2021

Phone, Facetime and Messages: Three pillars of communication

By Jennifer Kerr

With Apple products, there are ALWAYS several good ways to do just about everything. And Siri can always help you out. That includes making phone calls, doing FaceTime or texting.


Let’s start with our friend Settings. These three are all green and are conveniently located together in Settings. Note that phone calls, FaceTime and iMessages are all based mainly on your phone number, but also use email addresses. A few things you want to do here, mostly in Phone:


in Phone, go down to Silence Unknown Callers. If you turn this on, incoming calls from people in your Contacts, from recent outgoing alls and Siri suggestions will ring through to you. All other Unknown Callers will be silenced and sent to voicemail and will be listed in your Recent lists. I love this! Anyone real (and even a few scams) will leave a voicemail. The scammers usually do not. I’ll show you in a bit how to block these scam calls. You also can turn on Calls on Other Devices, so they ring through to your iPad of Mac.


In FaceTime, you can set this up to suit you. If you want to do FaceTime, turn it on here and this will allow people to contact you on FaceTime, which is basically texting with live video.Turn on Live Photos if you want to do that during calls.


In Messages, turn iMessage on. Turn on Text Message Forwarding if you want all messages to go to your iPad or Mac; list those devices there. Turn on send as SMS. I’ll explain that later.


On your iPad, in Settings, no Phone. In FaceTime, turn on FaceTime and the same things as you did on your phone. In Messages, turn it on. 


Phone


There are many, many ways to make a phone call:


*Open the Phone App. If the Keypad doesn’t come up, tap Keypad on the bottom. 

Enter your number in the keypad. If you make a mistake use the small x that pops up next to the green telephone.  Tap the green phone to call.

*Paste in a number you’ve copied from elsewhere. Tap the phone number field on top and tap Paste. Tap green phone to send.

*if you have Favorites, choose one to call.

*Tap recents and choose one to call.

*Call someone in your Contacts from the Contacts app. 

Use Siri:

Say call or dial followed by the number. 

Say something like redial the last number or return my last all.

Have her call someone on your Contact’s list. You might have to specify if it’s a mobile, iPhone or home.


Answer or Decline incoming calls:

To answer tap the green button that will come up at the top if you are working on your phone or on the full screen if your phone is locked. To silence a call, press the side button or either volume button to press the red Decline button. It will go to voicemail.


On a phone call, you can switch the audio to the speaker or a bluetooth device. Press on the Audio on the top right and see the options. 


If you need to use another app while on a call, go to home screen and open app. to get back to the call, tap the green call button in the top left of the screen.


Voicemail. You should have created a voicemail password and recorded your message when you started using voicemail. You can ask Siri if you have any new voicemails and ask her to play them. You can either read or listen to your voicemails.


To block voice calls and also FaceTime calls and messages:

When you get a call or voicemail from someone you don’t know or want, tap the i with the circle next to the number or contact. Scroll down and tap Block this Caller. You can fine your blocked contacts in Settings>Phone>Blocked Contacts and can restore them if you want.


FaceTime


FaceTime is basically a phone call or text with video. Like phone and text, you can make the calls either with an internet connection or a cellular data connection. You can FaceTime on a phone, iPad or Mac. You can also screen-mirror FT on AppleTV.


Several ways to make a FT call:

Tell Siri, Make a FaceTime call, or Call (name of your friend or relative) on FaceTime.


Or, in the app, tap the plus at the top right, type the name or number you want to call.

Or go to Contacts and open a contact and tap the FaceTime icon in the top center.

Or start a call from a Messages conversation. Tap the profile picture or the name at the top of the conversation and then tap FaceTime.


You can call multiple people for one call, up to 32. Tap that plus at the top right and type in the names or numbers of the people. Then tap the video or audio symbol to make the call. 


To take a live photo in FaceTime on iPhone, Tap the photo circle. You can do effects during calls, such as your Memoji, filters to change your appearance, add stickers and labels.


In iOS15, you can now FT with people on non-Apple devices. 


Messages


You can text not only words, but also photos, videos, music and more. And you can have a lot of fun—and impress your grandchildren! Practice with a friend or relative. You can also send messages to yourself to practice.


There are two kinds of texting: iMessages are with another iPhone or iPad or Mac; you will see a blue message bubble. If you are texting with someone on another kind of phone, those are SMS and you will see a green bubble. If texting to a group and one person is non-Apple, it will be green. Blue texts are free and everything you send or receive is encrypted; green ones use your texting minutes (but most plans are unlimited these days) and are NOT encrypted. 


To send a message, open Messages and tap on the blue square with the “pen” in the upper right. Enter a phone number or name. 


Or tell Siri to text or message one of your contacts.


Or click on the blue circle with a plus and it will go to Contacts. Once you have one person, you can add more to this message with the blue plus sign. Once you have one person or a group, you can type or dictate a message in the box below and hit the blue or green arrow to send it.  If you get an Exclamation Mark, the message can’t be sent right now (no service) but it will go when you get service.

To see when the message was sent and received, pull the message bubble to the left.


To reply to a message, use Siri to dictate, or tap into the box and type a reply. When you start typing, a keyboard will pop up. You will also see a symbol for emojis that you can add to a message.


For a Quick Tapback to respond to a message, either double-tap or hold a message and get your choice of gray emojis above the message. Tap one and it goes. 


You can send an audio message. Tap on the gray circle in the message place. If you start typing instead, that gray box will turn into the blue send arrow.


SPECIAL EFFECTS in iMessage. Practice these!!!


Quick and Easy: If you type one of these three common messages in the box, it will be sent with special effects: Happy Birthday (balloons), Congratulations (confetti) and Happy New Year (fireworks).


-Send with Effect: To see these, you must first write your message (or even part of it). Then the mic in the message bubble will turn into a blue arrow. Press firmly on this. NOTE: a quick tap will just send the message; you want to hold it down until you get the screen that says Send with effect.

1. The Bubble screen gives you four choices to change how your message is received: Slam, Loud, Gentle and Invisible Ink. Try these out!

2. The Screen screen gives you eight choices of special effects to go with your message (most have sound effects, too): Echo, Spotlight, Balloons, Confetti, Inflating Heart, Lasers, Fireworks, Shooting Star and Celebration. Try all of these. They are fun and recipients love them!


-Photos. To the left of the iMessage space, slide over to the Camera. You can take a new picture or access one in your Photos (tap on the overlapping photos in top left). You can mark up your photo by tapping on it until it goes full screen. Tap Markup in the bottom left and you can write or draw on the photo, then send it.


 #images gives you tons of funny GIFs (tiny movies). You can search to get ones on specific topics (birthday, etc.) or featuring someone or something (Star Trek, Spongebob, snakes, cats, etc.).


Texting is not just for communicating with family and friends. It can also make your Real Life easier. You can have the Post Office text you when a package is coming and when it has arrived and where it was put. The county election office will text you when your mail-in ballot has been received and counted. SMUD will let you know when there’s an outage and when it will end. You can get your hotel reservation confirmations. Your service folks can let you know when they will arrive or can text you a receipt. A restaurant can text you when your order is ready. Check out the various websites for the companies, etc. 


Of course, you can also get texts that are scams. So look carefully and don’t quickly click anything or reply. It’s always best if you get something at all questionable to instead call or go online separately and ask about what you’ve received.


Tuesday, September 28, 2021

Communicating With Others

Agenda Day 4 - More iPhone/iPad In Real Life 

Search your devices for these three apps: Find MyApple Support and Tips. If you don't have them, get them using these links: Find My,  Apple Support and Tips - if you are not sure what these apps do, read the User Guide for hints. 

Topics on Day 4 include making phone calls, sending messages, FaceTime, etc. with Jennifer. 

Control Center - Quick Settings Changes

Agenda Day 3 - More iPhone/iPad In Real Life  

  • QR Codes (Quick Response Codes) 
  • Control Center 

QR Codes

QR Codes - restaurant menus and payment; also in museums, galleries and on flyers or signs

QR Codes

Create your own QR Codes for free https://www.qr-code-generator.com

QR Codes

Save website as bookmark instead of saving the QR Code

Control Center

Lock Orientation for iPhone 

Control Center

Battery saving options easy to access in Control Center

Control Center

Long Press on buttons in Control Center > Do Not Disturb button

Control Center

View this article for help - Customize list of Control Center apps

Control Center

Airplane Mode is good for movie theatre, church, meetings

Control Center

Do Not Disturb vs Airplane Mode - no internet access in Airplane Mode

Control Center

Control Center - add QR Code reading app - 

Screen Mirroring

Control Center has button called “Screen Mirroring” where you can share your iPhone or iPad screen to a big TV. Also called “Screen Casting” to Chrome TV, Fire TV, Apple TV and Zoom 


Wednesday, September 15, 2021

iOS Update - 14.8 released

Just when we thought the next update was a leap ahead, Apple announced iOS/iPadOS 14.8.

Open the Settings app > About > Software Update > Download and Install. 

AFTER CLASS do this update! Plug in your device to power and be on wifi to run updates. This is small and will not take very long to download and restart your device. 

Monday, September 13, 2021

Being Organized with iPhone & iPad

Agenda Day 2 - More iPhone/iPad In Real Life 

App Store ... how to find and download an app….
Tricks... 4 ways to find and open apps (hunt and peck, Siri search, Siri, App Library)
Books ... Get RS Catalog into Books. Get iPhone/iPad manuals into books

Update Zoom

At then end of class, use the File menu in Zoom to check for updates. Use the App Store to check for Zoom updates for iOS and iPadOS. 

Update OS

Settings > General > Software Update > 14.8 > Download & Install - just wait until after class

Touch ID does not last

Touch ID is sensitive to the moisture content of our skin or humidity in the air. After washing your hands, touch id won’t work if you originally set it up when you had dry hands. Touch ID might work differently during different seasons of the year. 

3rd party Wallet app

Appleosophy: California residents can put their vaccine record in the Apple Wallet app  

App Library in iOS 14.x

Swipe from right to left until the groups of apps appear. Search at the top and groups are curated by Apple AI. Tap the Search box to see list of all apps listed alphabetically. 

Apps on iPhone

Finding apps - scroll through each screen. Adjust layout of apps on Home Screens depending on current preferences and activities.

Home Screens

How to organize apps on your device - read the User Guides and explore the links below

Organize Apps

Organize the Home Screen and App Library on your iPhone 

Organize Apps

The Verge: How to use iOS 14’s App Library to organize your apps

Home Screens

iOS 14 - The Ultimate iOS 14 Homescreen Setup Guide! 

App Store

Finding apps, read reviews; Views: Today, Games, Apps, Arcade, Search. Button show price or “Get” if app is free; many free apps include “In-App Purchases” - tap an app to read the description and scroll way down past App Privacy + Data Linked to You to see In-Apple Purchases … tap to show costs. 

Search for Apps, plus more

Search - swipe down between app icons to bring up the Search box at the top of the screen and the keyboard at the bottom. Siri Suggestions reflect how you use your device. Type one letter and scroll down to see suggestions. Type three letters to narrow the search. The overlay screen will show websites, dictionary lookups, apps, Notes, and more. 

Siri

Can turn off “Hey, Siri” in Settings. Press side button to invoke Siri. 

Siri

Invoke Siri then ask “Open Calendar” or “Run Notes” and the app will open. Use the User Guides to find out more about Siri. For fun read and try suggestions at TechRaver: Funny Things to Ask Siri in 2021: 101+ Best Questions 

Research website

Siri taps into online resources like Wolfram Alpha https://www.wolframalpha.com -  a wonderful resource with example queries from tons of disciplines. Spend some time here, it will up your Trivia game. 

Apple YouTube Playlists

Learning things! https://www.youtube.com/c/applesupport/playlists

Family Sharing

Apple articles - What is Family Sharing? and from the iPhone Guide Set up Family Sharing on iPhone - you will need iCloud and your AppleID 

Family Sharing

Great topic to look up in the User Guide you’ve downloaded to the Books app. Or look at the online version of the user guide - Check out our Resources page for the link to Guides in the Books app or online 

Tuesday, September 7, 2021

Website Tour, Scan Vax Card, Books & Control Center

Agenda for Fall 2021 Day 1: 
  • House Rules (Q&A in Chat, video & audio off) 
  • Food Pantry & Forum Speaker this week 
  • Participant poll on devices 
  • iOS 14.7.x will be our demonstration platform 
  • Video tutorial review 
It is best to watch the following videos on a computer! The iPhone videos on an iPhone screen is like watching an M.C. Escher painting come to life. 
  • Muffy prepared a handout for Scanning Your Vaccination Card and storing it in the Files app
  • Watch Muffy's YouTube video COVID Vaccination Record  Use Safari to log into CA site to enter your credentials and view your QR Code. Make a screenshot or download the image. View the screenshot and share to a new Note page. Pin the note at the top of the list and optionally add a password
  • Watch Muffy's YouTube video COVID Vaccination Record  Use Safari to log into CA site to enter your credentials and view your QR Code. Download the image. View the screenshot in the Files app and share to a new Note page. Pin the note at the top of the list and optionally add a password
Review these links after class - posted Monday 9/13/2021

Food Pantry link

The Sac State ASI Food Pantry where you can learn more about food insecurity and donate online - https://asi.csus.edu/post/make-donation

Video Tutorials web page on our website

This one page has keywords and description of topics with the time code reference. In Safari web browser, use Find on page (Cmd+F on your Mac computer) to search for words on the Video Tutorials page. On iPad or iPhone, when viewing the page, use the Smart Search field (appears at the top of the screen) and type a keyword + GO. Now scroll down the  screen to see “On This Page (x# matches). Tap Find ____ to jump to that part of the page. 

Books app

The Apple Books app will help you get comfortable with your iPhone and iPad.  This link is on our website on the Resources page. 

iPhone User Guide

The free guide can be downloaded a a book. Or you can visit the online version at https://support.apple.com/guide/iphone/welcome/ios

iPad User Guide

The free guide can be downloaded a a book. Or you can visit the online version at https://support.apple.com/guide/ipad/welcome/ios

Review our website and the user guides while you practice the skills and apps mentioned below

The best way to learn about your iOS device is to use it. To play. To share your discoveries with other people. As touch-based devices they draw us in and we are actively tapping, swiping and changing the views. You can’t break it (drop it, maybe). Our best advice: Touch Every Button!

Screenshots

Capture the current screen as an image. This could be your game high score or a notification that you do not understand and want to share with tech support. This is a life-skill. Open the Photos app > Albums > scroll to Media Types and expand this list then scroll to Screenshots. 

Screenshots

Home Button device model (“belly button”) and the Wake/Power button on the side. Simultaneously press both buttons at the same time. It takes practice! 

Screenshots

Face ID device models, simultaneously press the Volume Up and Side buttons. 

Screenshots

Invoke Siri and say “Make a screen shot” then look in your Photos for the image. Not sure how to invoke Siri - do a Google Search or look it up in the User Guide. 

Screenshots are filed in Photos

Image is saved to Photos app and can be found in Recents or under Albums > Media Types > Screenshots.

Screenshots - Delete Practice shots

Open the Photos app > Albums > scroll to Media Types and expand this list then scroll to Screenshots. Look at the small thumbnails > tap Select  (top right corner) > tap each shot to be deleted (checkbox appears) > tap Trash Can icon (bottom right corner). 

Notes app - Scan a Document

How to scan documents on your iPhone, iPad - https://support.apple.com/en-us/HT210336 

Reading QR Code

Camera app to Safari; Control Panel w QR button 

Vaccine Card

Is a photo of my card enough? 

Vaccine Card - Store in Photos or Notes

How to safely store your COVID vaccination card on your iPhone - https://www.macworld.com/article/353620/iphone-covid-vaccine-passport-app.html

Vaccine Card

CDC - Barcodes on Vaccine Information Statements - https://www.cdc.gov/vaccines/hcp/vis/barcodes.html

Upgrade iPhone

To keep current with security when operating system is updated. 

Files app

This app was included on your device. You can search for it by swiping down on the screen then at the top of the screen type “files”. The app has a blue file folder icon. Add folders manually. Other apps also save folders to the Files app. 

Photos

Definitions of Albums in Photos? Media Types is a collection of photos organized by Artificial Intelligence, AI. If you look at the Camera app, the types of media you can create include Video, Selfies, Live Photos and more. This list is shorter for older iPhones and iPads. Screenshots is on this list. 

Notes

“PIN” is a personal identification number - like for your bank auto teller; “pin” is like a push pin on a bulletin board - a way to keep information at the top of a list

Notes

New note for QR Code. Pin Note to keep it up at the top. (Later you might Lock a note with a PIN to protect note from prying eyes.) 

Wallet

Apple Wallet app - https://www.apple.com/wallet/

Apple Card - Master Card

https://www.apple.com/apple-card/

Wallet - Add Passes

Add and manage passes in Wallet on iPhone - https://support.apple.com/guide/iphone/add-and-manage-passes-iphe7aa3336/ios 

Wallet - Add Passes

Use your passes in Wallet on iPhone - https://support.apple.com/guide/iphone/use-passes-iph46f49b562/14.0/ios/14.0 

Wallet - Apple Pay

Apple Pay - https://www.apple.com/apple-pay/

Wallet - Apple Pay

Set up Apple Pay - https://support.apple.com/en-us/HT204506

Wallet - Apple Pay

Apple Pay Cash Transfers Now Work With Western Union App - https://www.macobserver.com/news/apple-pay-cash-transfers-now-work-western-union-app/  - FINGER PRINT ID on Home Button

Wallet

Use Kaiser app to add Kaiser card to Wallet app

Wallet - Add Passes

Scan a QR code with the iPhone camera - https://support.apple.com/guide/iphone/scan-a-qr-code-iphe8bda8762/14.0/ios/14.0 

Wallet - Apple Cash

Apple Wallet app - https://www.apple.com/apple-cash/

Wallet - Apple Pay

How to transfer Apple Cash to bank account or debit card - https://www.igeeksblog.com/how-to-transfer-apple-cash-to-bank-account/

Wallet - Apple Pay

How to Send-Receive Apple Pay Cash Via iMessage on iPhone - https://www.igeeksblog.com/how-to-send-receive-apple-pay-cash-via-imessage/ 

Buy iPhone

When a new iPhone becomes available then the previous models will be discounted. Also look for Refurbished models. GET APPLE CARE.

Buy iPhone

Turn in your old device for discount on new iPhone. Also best way to recycle device. 

Buy Watch

Advantage if buy Watch over just using an iPhone - the Watch gets paired (Bluetooth) to your iPhone. Then you can use your Watch without the iPhone. Lifewire has this article https://www.lifewire.com/can-you-use-apple-watch-with-ipad-1994095


Wednesday, September 1, 2021

Meet & Greet

Practice session on 9/1/21 - updated @ 6:30 pm

New link for access to Zoom

watch your email for a new link to our Zoom meetings beginning next week, 9/8/21

Attend Zoom on computer

and have your iPhone or iPad close by but do not attend the meeting on both a computer and mobile device. The audio will echo and be very distracting. 

Class website 

is the best way to keep up with what is covered during our class. We will provide links to websites, apps, books as discussed. View the Video Tutorials page for more hints https://rsiosbasics.blogspot.com/p/video-tutorial.html 

Settings app (gear icon)

is an important app to use in this class. You want to have it available on your Home Screen. 

About your device …

Open gear icon - Settings > scroll to General & tap > tap About > … for all details (Name, Software Version, Model Name, Model Number, Serial Number and more.) You will want this information when calling/contacting Apple Support. 

Set a passcode 

on your device to unlock it or use Face ID if available for your iPhone or iPad. 

Apple ID

info on setting password or finding your Apple ID - use the Search field at https://support.apple.com to find all the revenant articles. You need one Apple ID (like your driver’s license - one ID) and password for all your Apple interactions: App Store, Book Store, Music/iTunes Store, etc. 

Apple ID

MacRumors has a good reference from Feb 2020 https://www.macrumors.com/guide/apple-id/ 

App Store

Books app - Kindle app and Libby app

Kindle and Audible (audio books) from Amazon

these Amazon subscription services recognize your Amazon ID for purchases and the Apple apps can download your ebooks (print/screen) or audio books to your device. 

Apple Gift Card

available at grocery or pharmacy checkout to pay for apps, music or books 

Books app by Apple

Search for User Guide for iPhone and iPad - FREE, tap Get and follow on-screen instructions. If you see “Double Click …” this means double click the side button to confirm download/purchase. 

The Apple User Guide

is available in Books as a free download and also as a website. iPhone User Guide https://support.apple.com/guide/iphone/welcome/iosand iPad User Guide https://support.apple.com/guide/ipad/welcome/ipadosThe advantage of the user guide in Books app is you can highlight text, add bookmarks to your reading. 

Apple Support Phone

apple support website https://support.apple.com and by phone 1-800-275-2273

If you are seeing a spinning icon … 

Then the services are busy - try again later. This could be slow Internet on your end or many people accessing services at the other end. 

Face ID

Read about devices that support Face ID https://support.apple.com/en-us/HT209183 

Face ID

Can toggle off “Require Attention to Face ID”  (under Settings/Face ID and Passcode).  Allows you to not have the phone directly in front of face, but still needs to be a little tilted toward you. Experiment to see if this setting is “right for you.” 

Recover Passcode to unlock an old iPhone or iPad

https://support.apple.com/en-us/HT204306


Thursday, July 15, 2021

Apps - Get Ready for Fall 2021

Watch this post because it will be updated several times before our seminar begins in the fall. 

Your device might not have the Apple Support app. Or it is not in a prominent place on your Home Screen. It should be! You will want it on both iPhone and iPad because it knows each device. Add the Tips app to your Home Screen and include it as a Widget for gentle hints that appear at random.

Best of all, the Apple Support team has a YouTube Channel with short videos to answer your questions. The Books app is where you can get the free iPad User Guide or the free iPhone User Guide or the free Apple Watch User Guide and even add the Renaissance Society Fall Catalog PDF for offline reading.

Articles covering iOS 15 and iPadOS 15 in beta. 
... come back soon to see more apps 

Wednesday, July 14, 2021

Apple is all about Privacy - Yours

You might have noticed some additional questions popping up on your iPhone and iPad lately. It is hard to determine what to do and how to undo if you make the "wrong choice" at any given moment. 

Apple's Overview on Privacy is a good place to start. The App Tracking Transparency section has both a PDF and a video to help get you started. Other pages include Features, Control, Labels, Transparency Report and Privacy Policy. 

Like many unfamiliar articles, you will want to read this site through. After you have experienced some of the improved privacy features then return and read this site again. Ah ha! You will make new connections between the details and personal experience. Share the site with your friends and family. Then read it again, and again. 

Another Apple publication is a good read: Device and Data Access when Personal Safety is At Risk is worth reading several times. The table of contents includes: Protect your device, Protect your Apple ID, Check privacy settings, Shared Albums in Photos Delete unknown third-party apps, Phishing and fraudulent requests to share info, Checklist - If you want to see if anyone else has access to your device accounts, Checklist - If you want to make sure no one else can see your location ... and more. You can save this PDF to Apple Books for easy offline reading. 

Wednesday, June 23, 2021

Summer Reading

What is ahead for Apple, iPhone and iPad. Here are some discoveries: 

Health Care - new article ... and in review 
Jonny Evans at Computerworld reviews 


101 MiniTrends in Health Care by Wayne Caswell in mHealthTalk - 4/23/2018 

Read this 2017 Technology use among seniors report from Pew Research Center 
but don't stop there, newer reports are available under Older Adults & Tech 



Preview some of what iOS 15 and iPadOS 15 have in store this fall 
Cult of Mac covers Drag and drop between apps, with links at the bottom of the article to Live Text, Safari Tabs and Multitasking. 

iPhone 6S and later can update to iOS / iPad OS 15. 
Read a review of past Apple mobile operating systems and the features introduced at Lifewire.